Job Summary

Rich Air, a 1st Class, Full Service FBO located at the Floyd Bennett Memorial Airport, (KGFL), is looking for a highly motivated, hardworking, career driven individual to be an integral part of our Rich Air Team! This position will entail being cross trained to the highest standards, to perform duties in a fast pace, detailed orientated, safety driven position, with exposure to several growth opportunities along the way! Our vision at Rich Air is to provide the most exceptional customer service possible to all our guests, (Visiting or based customers at KGFL), while meeting and exceeding the highest safety standards set forth by the FAA at a Part139 Airport!

Working as a Customer Service / Line Service Technician at Rich Air, one can expect to be on the front lines, taking care of not only passenger needs in a corporate environment, but pilot and aircraft needs as well. Below, are just a few mentioned duties one can expect to be exposed to while working this position.

Customer Service / Line Service Technician Duties

Handling passenger and crew reservation needs
Noting and scheduling aircraft service request needs
Data entry, including but not limited to invoicing with our Dispatch / Concierge Service Request System
Sales and Marketing
Phone and Aviation Radio Communications
Marshaling, Repositioning and Fueling aircraft
Maintaining equipment and facilities
Assisting with pilot and passenger needs
Perform daily, monthly and annual Inspections
Observe all safety procedures and guidelines
Build and maintain great customer relations
Exposure to several internal and external aviation opportunities await!

Qualifications

Anyone wishing to apply for this position must meet the following prescreening requirements… You must have at least a High School Diploma or General Education Degree, (GED), is 18 years of age or older, possess a valid driver’s license, able to stand or walk for long periods of time, perform some heavy lifting, have no issues with heights, able to perform simple arithmetic, have basic computer skills and have great customer service skills. Prior aviation related experience is preferred.

If you wish to be an integral part of the Rich Air Team, and have what it takes to work on the front lines in this exciting, fast paced environment in the world of General / Corporate Aviation, please don’t delay and apply today! Your next big aviation opportunity awaits with Rich Air at KGFL!

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Benefits

401(k)
Dental insurance
Health insurance
On-the-job training
Opportunities for advancement
Paid time off

Application Question(s)

How many years of Customer Service Experience do you have?

Education

High school or equivalent (Required)

Experience

Airport Operations: 1 year (Preferred)

License/Certification

Driver's License (Required)

Shift Availability

Day Shift (Required)

Work Location: In person

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