Overview
We are a locally owned family automotive business seeking a friendly, professional and organized Automotive Shop Receptionist to join our team. This role is vital in providing excellent customer service, managing front-office operations, and supporting the daily functions of our busy shop. The ideal candidate will possess strong clerical skills, experience with multi-line phone systems, and a friendly phone etiquette to ensure a positive experience for our customers and visitors.

Duties

Greet customers warmly and professionally upon arrival, creating a welcoming environment.
Manage multi-line phone systems efficiently, handling inquiries, appointment scheduling, and customer communication with courteous phone etiquette.
Maintain organized records of appointments, customer information, and service details to support smooth shop operations.
Perform general clerical tasks such as data entry, filing, and correspondence to ensure office efficiency.
Coordinate with technicians and staff to facilitate timely service delivery and customer satisfaction.
Assist in managing the flow of customers through the reception area and provide support as needed for administrative tasks.

Requirements

Proven clerical or office experience, preferably within an automotive or similar service environment.
Strong organizational skills with the ability to multitask effectively in a fast-paced setting.
Experience with multi-line phone systems and excellent phone etiquette to handle customer inquiries professionally.
Previous automotive experience is preferred but not required; familiarity with automotive terminology is a plus.
Demonstrated professionalism, reliability, and friendly communication skills.
Ability to work well independently and as part of a team within a family-owned business environment.

Join our team as an Automotive Shop Receptionist and be a key part of delivering exceptional service in a welcoming family-owned setting!

Pay: From $25.00 per hour

Expected hours: 20.0 – 30.0 per week

Benefits:

401(k) matching
Flexible schedule
Health insurance
Paid time off

Work Location: In person

John Leo and Sons, Inc.

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