MVPT Physical Therapy, a leading provider of outpatient physical therapy in the Northeast, is seeking a Front Desk Receptionist to join our team. Full time - 40 hours per week. In this role, you will be the front office point person, handling scheduling and day-to-day workflow. You will oversee the check-in/out process, ensuring it’s fast, friendly, and accurate, and you will act as the go-to for insurance verifications, authorizations, and co-pay collections. At the Greenfield clinic, our clinicians have a variety of individual specialties, helping us treat a wide range of patients while learning from one another along the way. We value collaboration and mentorship, and make time for it through monthly clinical meetings where we research a topic throughout the month and come together to share what we’ve learned through hands-on discussion and informal in-services.

We’re located in the former Body Shoppe, a long-standing home for exercise, wellness, and physical therapy. We share the space with FRST Strength, a personal training company we frequently collaborate with and refer patients to as they transition beyond physical therapy. Our close relationship with their trainers helps create continuity of care, and our team also has access to their equipment and gym space.

What You'll Do

Welcome patients and provide outstanding customer service
Answer phones and assist with scheduling appointments
Verify insurance benefits and explain patient financial responsibilities
Manage patient intake forms and maintain accurate records
Coordinate referrals, authorizations, and insurance approvals
Support clinic operations and maintain efficient schedules
Assist with billing, payments, and administrative tasks

What We're Looking For

Experience in a medical office, healthcare setting, or front desk role required
Knowledge of insurance verification and patient financial responsibilities preferred
Strong communication and customer service skills
Excellent organization and attention to detail
Ability to multitask in a fast-paced environment

Why Join Us?

Supportive, team-oriented culture
Opportunities for career growth and professional development
Meaningful work that helps improve patients' lives every day
Collaborative environment where teamwork and patient care come first

MVPT Physical Therapy is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.

MVPT Physical Therapy

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