Company Description

National Midwifery Institute offers apprenticeship-based direct-entry midwifery education, preparing students to deliver comprehensive midwifery care in their own communities. The program emphasizes a decentralized approach, enabling aspiring midwives to remain closely connected with the families they serve. Guided by a mission to ensure accessible and competent care, the Institute supports the development of skilled midwives who provide sensitive and culturally relevant services. Learn more about our work by connecting with us on Facebook or Instagram.

Role Description

Admissions & Program Assistant provides administrative support across several functional areas of NMI. Responsibilities may shift or expand over time in response to program growth, strategic priorities, and evolving institutional needs.

This role helps maintain organized systems, supports timely communication with prospective students, students, and graduates. Further this role assists with regulatory and administrative tasks to ensure a smooth workflow across NMI.

This position works collaboratively with and is directed by academic, administrative, admissions and operations leadership.

Scope of Work

The Admissions & Program Assistant provides coordination and administrative support in the following areas:

Admissions Support
Academic Support
Administrative Support

Admissions Support

Support implementation of strategy for engaging and communicating with prospective students
Respond to prospective student inquiries using established communication templates
Conduct Discovery Calls with applications using established program talking points, as assigned
Conduct initial administrative review of application prior to Director-level substantive review
Track applicant progression through the admissions process and notify their supervisor of any problems or delays
Refer applicants to their supervisor when additional consultation is needed

Academic Support

Monitor academic workflow systems and flag delays or issues for academic leadership
Support guest speaker coordination and scheduling
Assist with coordination of tutoring program logistics
Update program resource materials, as directed
Assist with identifying students who could benefit from more targeted outreach
Maintain withdrawal/dismissal tracking documentation for student academic file

Administrative Support

As needed, assist the team in preparing related documentation for accreditation reports and regulatory compliance
Assist with establishment and maintenance of student records
Assist with processing student administrative forms
Support institutional communications, such as website maintenance, email campaigns
Assist with establishment and maintenance of alumni tracking and outreach
Assist with processing student billing, payments, and collections

Qualifications and Selection Criteria

Minimum Qualifications:

Strong organizational, coordination, and workflow management skills
Excellent written and verbal communication skills
Ability to manage multiple concurrent tasks independently
Strong, current computer literacy skills
Candidate must be legally authorized to work in the United States at the time of hire
High school diploma or equivalent

Preferred Qualifications:

Familiarity with community midwifery, birth, and perinatal care in the US
Familiarity with NARM’s requirements for the CPM Credential
Education, certification, or experience in marketing, customer service, public relations, communications, or related field

Knowledge, Skills, and Abilities Needed:

Ability to work collaboratively
Experience with working in Google Workspace
Experience with website design and maintenance in Squarespace
Experience with marketing, public relations, communications, or related field
Demonstrated commitment to equity, diversity, restorative justice, and continuous professional development.
Remote work, including prioritization of tasks, time management, boundary setting
Deep commitment to expanding access to and improving the experience of midwifery education to expand access to community based midwifery care in the United States

A successful candidate must:

Maintain a professional ethic (as defined by the MANA Statement of Values and Ethics) and uphold student confidentiality at all times.
Complete cultural sensitivity/diversity training or coursework.
Uphold NMI Policies relevant to independent contractors
Uphold NMI’s Acceptable Use Policy.
Uphold NMI’s Information Security Policy.
Uphold NMI’s Non-Discrimination Policy.
Uphold NMI’s Copyright Policy.
Uphold NMI’s Communications Agreement.

Qualified applicants should send a resume and cover letter to executive@nationalmidwiferyinstitute.com.

National Midwifery Institute

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