Company Description Northern Valley Eye Care, Inc. is a long-established practice dedicated to providing comprehensive eye, and vision care to the St Albans, VT community and surrounding areas. The team focuses on combining high clinical standards, advanced technology, and personalized attention to enhance patients’ quality of life. By delivering attentive, individualized care, the practice has built lasting relationships and strong patient loyalty. Team members join a patient-centered environment where quality, professionalism, and compassion are core values.

Role Description The Optometric Team Member is a full-time, on-site role based in St Albans, VT. This team member supports the optometrists and practice operations by greeting and checking in patients, verifying and updating patient information, and assisting with scheduling and patient flow. Daily tasks may include performing preliminary vision tests, gathering medical and vision history, assisting with diagnostic equipment, and preparing exam rooms. The role also involves educating patients on eyewear and contact lens options, supporting frame selection, processing orders, and handling basic billing or insurance questions. The Optometric Team Member works closely with clinical and administrative staff to ensure efficient, friendly, and accurate service for every patient.

Qualifications

Strong patient service and communication skills, including the ability to interact professionally and compassionately with individuals of diverse backgrounds.
Attention to detail and accuracy in handling patient records, scheduling, and basic administrative tasks.
Comfort working with computers and practice management or EHR systems; willingness to learn new software and office technology.
Ability to follow clinical procedures, support basic pre-testing, and assist with diagnostic equipment under supervision.
Team-oriented mindset, reliability, and the ability to manage multiple tasks in a busy clinical environment.
Prior experience in eye care, healthcare, or customer-facing roles is beneficial but not required; on-the-job training may be provided.
High school diploma or equivalent required; additional coursework or certification in medical office assisting or optical services is a plus.

NORTHERN VALLEY EYE CARE, INC

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Optometric Team Member