Job Description: Responsible for providing supervisory leadership in the absence of store management. Typically authority is assigned on an individual shift basis.
Job Duties
- Ability to fulfill all duties listed for a Customer Experience Advocate
- May carry out all opening and closing procedures in the absences of store management
- May supervise store’s crew through assigning, directing and following up of activities, in the absence of store management
- May represent management in resolving customer service issues
- Responsible for completing all mandatory and regulatory training programs
- Perform other duties as assigned
