Role Overview
Assist in store operations by supporting the Store Manager in employee supervision, staffing, inventory management, merchandising, and ensuring excellent customer service. The position involves participating in recruiting, staging merchandise, conducting inventories, and maintaining store appearance and safety standards. It also includes handling cash, managing store security, and reviewing financial performance to identify business trends.
Responsibilities
- Support recruitment, staffing, and training efforts.
- Assist with merchandising, stocking, and store presentation.
- Manage inventory accuracy, damages, markdowns, and paperwork.
- Ensure in-stock levels meet targets through proper ordering.
- Provide superior customer service and act as a role model for store policies.
- Participate in store opening/closing activities and secure funds.
- Maintain a clean, safe environment for customers and staff.
- Operate the store in the manager's absence and review operational metrics.
- Complete documentation accurately and timely.
Qualifications & Skills
- Ability to interpret safety and operational documents.
- Proficiency in math, cash handling, and inventory practices.
- Effective communication, organization, and problem-solving skills.
- Knowledge of retail merchandising and security policies.
- Preferred: High school diploma and retail experience; bilingual skills may be advantageous.
Physical & Work Environment
Frequent walking, standing, bending, lifting up to 55 pounds, and occasional climbing or driving. Fast-paced environment with moderate noise, exposure to outside weather, and some travel required.
