The Flying Pig Bookstore in Shelburne seeks an avid reader with excellent customer service skills who is interested in exploring a bookselling career on our team. We seek individuals who are friendly, collaborative, pay attention to detail, thrive in fast-paced retail environments, are proficient in current technologies, possess a strong work ethic, demonstrate self-motivation and initiative, and have a deep passion for social justice and diversity. Competitive wages will be offered commensurate with skills and experience, for a schedule of 20-32 hours per week, including one weekend shift. This role has potential for advancement into a full-time position.
Responsibilities:
- Assist customers of all ages with a friendly and helpful manner.
- Provide accurate information about books, including title, author, publisher, price, and availability.
- Recommend books and other merchandise based on customers' interests and preferences.
- Help customers locate books on shelves and recommend alternate titles if needed.
- Handle customer inquiries and concerns in a professional and courteous manner.
- Process sales transactions accurately and efficiently using the bookstore's point-of-sale (POS) system.
- Assist with receiving and shelving new merchandise.
- Maintain cleanliness and organization of the bookstore, including shelves, displays, and work areas.
- Monitor and replenish book inventory on the sales floor.
- Alert customers to upcoming store events and promotions.
- Understand and support the importance of independent small businesses.
Requirements:
- High school diploma or equivalent.
- Previous retail or customer service experience preferred.
- Passion for books and knowledge of different genres and authors.
- Ability to alphabetize.
- Strong writing skills - especially when writing staff picks for your favorite books.
- Strong communication and interpersonal skills.
- Ability to work well in a team environment.
- Attention to detail and accuracy in handling transactions.
- Interest in staying current with new releases and books across age ranges.
- Comfort with technology (proficiency in using POS systems and cash registers).
- Social media skills for promotion of books, events, and the bookstore.
- Strong organizational and time management skills.
- Availability to work flexible hours, including evenings, weekends, and holidays.
Physical Requirements:
- Ability to stand and walk for extended periods of time.
- Ability to lift and carry boxes of books and other merchandise (up to 30 lbs).
Benefits:
- Employee discounts on books and merchandise.
- Access to free advance reading copies and audiobooks of upcoming books.
- Flexible scheduling.
- Annual bonus In strong sales years.
- Opportunities to meet authors and illustrators, suggest events, and add your own personal favorite books to the store’s selection.
Application Instructions: To apply, please submit a resume highlighting your relevant experience and a cover letter explaining why you are passionate about working in a bookstore. We look forward to hearing from you and discussing how you can contribute to our team!
Job Type: Part-time
Pay: $17.00 - $20.00 per hour
Expected hours: 20.0 – 35.0 per week
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
