Role Overview
Responsible for managing store operations, staff, and processes to ensure efficient functioning, sales, and customer satisfaction.
Key Responsibilities
- Recruit, hire, train, and evaluate employees; ensure proper staffing and conduct performance reviews.
- Communicate expectations regarding performance, conduct, and safety; foster a positive work environment.
- Oversee store opening and closing, evaluate sales and expense trends, and manage inventory levels to meet stocking targets.
- Ensure merchandise presentation aligns with company standards, control inventory damages and losses, and maintain accurate records.
- Maintain store cleanliness, organization, safety, and security; ensure adequate equipment and supplies.
- Adhere to company policies, procedures, and legal compliance; complete necessary documentation timely.
- Provide excellent customer service and lead staff to deliver a superior shopping experience.
Qualifications & Skills
- Ability to interpret manuals, perform math calculations, and handle cash operations.
- Knowledge of inventory management, merchandising, safety, and security procedures.
- Effective communication, interpersonal, organization, and problem-solving skills.
- Preferred management experience in retail; high school diploma or equivalent.
- Bi-lingual skills may be advantageous.
Physical & Working Conditions
Frequent standing, walking, bending, lifting (up to 55 pounds), and occasional climbing; fast-paced environment with exposure to outside weather conditions.
This role offers benefits such as health insurance, 401(k), paid leave, and potential performance incentives. It is an equal opportunity position focused on supporting store success and employee development.
