Interact with patients in a positive and helpful manner; provide information and assistance as needed.
Must be able to multitask
Monitor the clinic schedule for patient arrivals and retrieve patients after check-in is complete.
Input/scan accurate patient information and build a new/updated patient account in the Electronic Medical Record system.
Perform various clerical duties such as photocopying forms, faxing forms, and filing forms/charts
Scheduling patient appointments and referrals.
Obtaining prior authorizations from insurance companies.
Answering and responding to incoming calls and voice messages regularly.
Collect payments, insurance co-pays, and prepare weekly bank deposits.
Prepare invoice statements as needed.
Maintain proper patient flow.
Monitor/order office supplies/items and resupply treatment rooms.
Clean treatment rooms and office.
Take constructive feedback and make necessary changes.
Understand and implement HIPAA requirements.
