Job Summary
We are seeking a skilled and reliable Residential & Commercial Property Maintenance Technician to oversee the day-to-day upkeep of our mixed portfolio, including apartment complexes and commercial office spaces across the greater Burlington area. This role handles reactive resident service requests, prepares vacant units for occupancy, and ensures the structural, mechanical, and aesthetic integrity of our commercial properties and actively manages parking garage facilities, including enforcement and vehicle ticketing. This position requires living on-site at Woodline Apts in Winooski and does involve night/weekend hours.
Key Responsibilities
Residential Apartment Operations
- Property Upkeep: Maintain exterior areas, clean common spaces, and inspect building security and safety features.
- Service Requests: Respond efficiently to tenant work orders for in-unit plumbing (leaks, drains), electrical switches, lighting fixtures, and appliance diagnostics.
- Unit Turnovers: Coordinate and execute apartment turns to get vacant units rent-ready, focusing on drywall patching, light carpentry, flooring repairs, and painting.
- Resident Relations: Maintain a professional and courteous demeanor when entering occupied apartment homes to handle repairs.
- Emergency Response: Join an on-call rotation to handle urgent after-hours maintenance issues.
- Seasonal Care: General debris clearing, tree limb trimming, and localized winter safety/snow removal around facility paths and entry points.
- Digital Work Logs: Use a mobile device to accurately document completed work orders, update inventory items, and log tracking sheets in real time.
Commercial Building Operations
- Facility Systems: Monitor, troubleshoot, and execute basic repairs on commercial HVAC components, localized heating/cooling loops, emergency backup systems, and common-area plumbing.
- Vendor Escort: Act as the primary on-site point of contact for specialized third-party commercial contractors (licensed electricians, major HVAC technicians, elevator mechanics).
- Preventive Inspections: Conduct routine building walkthroughs to log facility deficiencies, examine roofing/gutters, and verify that commercial safety systems (fire doors, emergency lighting) meet compliance codes.
- Parking Infrastructure: Maintain parking garage facilities, replacing lighting arrays, inspecting structural surfaces, ensuring clear safety signage, broom sweeping and pressure washing.
- Parking Enforcement: Monitor parking lots and structures for unauthorized vehicles, expired permits, or fire lane violations.
- Vehicle Ticketing: The use of mobile device to issue formal parking citations, document violations with photo evidence, and coordinate with local towing services when necessary to maintain facility order.
Qualifications
- Experience: Minimum of 1–2 years of hands-on experience in residential apartment maintenance, commercial building facilities, or a related role involving facility security/parking enforcement.
- Technical Aptitude: Strong working knowledge of basic plumbing, electrical diagnostics, drywall installation, carpentry, HVAC troubleshooting and facility upkeep.
- Enforcement Skills: Conflict resolution skills and a calm, professional demeanor when handling parking violations and interacting with the public.
- Tools & Technology: Fully proficient in using hand/power tools safely and comfortable executing paperwork, work orders, and ticketing software digitally on a mobile device.
- Mobility & Physical Demands: Must have a valid driver’s license to travel between local properties. Regular hours may include nights and weekend shifts. Must be able to stand for long periods, lift up to 75 lbs, and comfortably ascend ladders.
Benefits & Perks
- Onsite Housing Stipend: Housing stipend available for residential property.
- Company Vehicle Provided: Access to a dedicated company vehicle for work-related transit and duties.
- Healthcare Benefits: Comprehensive medical, dental, and vision insurance coverage packages.
- Paid Time Off (PTO): Generous paid time off allocated for recognized holidays and personal use.
- Sick Time: Dedicated paid sick leave to support your health and well-being.
- 401(k) Plan: Secure retirement savings plan with company matching contribution.
