Company Description Suburban Propane Partners, L.P. is a nationwide distributor of propane, fuel oil, and related energy products, serving over 1 million customers through more than 700 locations in 41 states. Headquartered in Whippany, NJ and listed on the New York Stock Exchange, the company has built a 90+ year legacy focused on safety, reliability, and high-quality customer service. Suburban Propane’s success is driven by dedicated team members who support local communities across its national footprint. Through its SuburbanCares initiatives, the company invests in community outreach, employee development, and targeted hiring programs. Suburban Propane also advances cleaner energy solutions through its Go Green pillar, promoting low-emission propane and innovative pathways toward a sustainable future.
Role Description The Multi-Fuel Service Technician is a full-time, on-site role based in Greenfield, MA. This role is responsible for installing, maintaining, and repairing propane, fuel oil, and related equipment, including tanks, lines, appliances, and heating systems. The technician performs diagnostic troubleshooting in the field, responds to service calls, and ensures systems operate safely and efficiently in compliance with company and regulatory standards. Day-to-day tasks include conducting routine maintenance, performing safety inspections, documenting service activities, and maintaining tools and service vehicles in good working order. The role also involves interacting with customers on-site, explaining work performed, providing basic equipment use and safety guidance, and representing Suburban Propane with professional and courteous service.
Qualifications
- Strong maintenance and repair skills, including experience with propane, fuel oil, or related mechanical and HVAC systems.
- Demonstrated troubleshooting abilities for diagnosing and resolving equipment and system issues in the field.
- Field service experience, including working on customer sites, managing service calls, and operating safely in varied environments.
- Customer service skills to communicate clearly, address questions, and provide a positive service experience.
- General maintenance capabilities, including use of hand and power tools, adherence to safety procedures, and proper documentation of work.
- Knowledge of relevant safety codes and regulations; industry certifications (e.g., HVAC, gas fitter, or related) are beneficial.
- Valid driver’s license with a satisfactory driving record and ability to meet company vehicle requirements.
- Ability to perform physical tasks such as lifting, bending, and working in outdoor conditions, and to respond to occasional after-hours or emergency calls.
- High school diploma or equivalent; technical or vocational training in mechanical, HVAC, or fuel systems is a plus.
