This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1363741 HFCU is seeking a detail-driven ACH Coordinator to serve as the subject matter expert for all Automated Clearing House activities, ensuring accurate processing, compliance, and risk management. This vital back-office role partners closely with internal teams to support ACH operations, wires, projects, and overall Deposit Operations excellence. **Who Were Looking For**
- An ACH professional with strong knowledge of NACHA rules and electronic payment processing ```{=html}
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- A highly organized, analytical thinker who thrives in a fast-paced, deadline-driven environment ```{=html}
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- A collaborative team player with excellent communication skills and a commitment to accuracy and compliance **What Youll Be Doing**
- Processing and reconciling ACH files, managing exceptions, and monitoring activity for compliance and fraud risk ```{=html}
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- Serving as the internal ACH resource by supporting departments, training staff, and improving workflows and controls ```{=html}
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- Supporting Deposit Operations through wire processing, hotline coverage, audits, and cross-functional projects **Why Join Us:**
- Heritage Family Credit Union is a dynamic and member-centric organization committed to making a positive impact on the lives of our members. We believe in delivering not just financial services but fostering meaningful relationships that enhance the overall well-being of our members and communities. With a focus on education, integrity, and community, we strive to be the preferred financial partner for our community. -
- Benefits Include:
- Paid time off in addition to paid federal holidays
- Medical, dental, and vision benefits to employees who regularly work 24+ hours a week
- 401k match
- Ongoing training opportunities
- 8 hours of volunteer time with an organization important to you
- Reimbursement each month for Gym membership (up to \$25), hobby reimbursement (up to \$25) and fresh local foods (up to \$25 on a seasonal basis) **Salary Range: \$20.54-\$25.68 hourly** **Summary:** The ACH Coordinator serves as the credit unions subject matter expert (SME) for all Automated Clearing House (ACH) activities. This back-office operations role is responsible for accurate ACH processing, exception handling, compliance with NACHA rules, and providing support to internal departments. The ACH Coordinator also contributes to the broader Deposit Operations team by supporting wire processing, hotline coverage, project work, and backup responsibilities across the department. **Essential Functions:** **ACH Processing & File Management**
- Process all incoming and outgoing ACH files, including debits, credits, returns, and prenotes.
- Perform daily file imports, exports, balancing, and reconciliation functions.
- Review and process Notifications of Change (NOCs), Death
Notification Entries (DNEs), reclamations, and government-related
ACH items.
- Manage exception items including unauthorized and administrative returns, account errors, and irregular transactions.
- Support internal department file needs (payroll files, loan payment files, vendor payment files, etc.).
- Compliance, Controls & Risk Monitoring
- Maintain current knowledge of NACHA Operating Rules and ACH-related regulatory requirements.
- Monitor ACH activity for anomalies, potential fraud indicators, and compliance concerns; escalate when appropriate.
- Assist with ACH-related fraud investigations, Regulation E workflows, and internal documentation.
- Participate n internal audits, regulatory exams, and periodic reviews by preparing required reports and documentation. Internal Support & Cross-Department Collaboration
- Serve as the internal resource for ACH rules, operational procedures, and system workflows.
- Provide ACH-related support to internal departments.
- Assist with training internal staff on ACH processes, exception handling, and system usage.
- Help streamline ACH operations, improve internal controls, and enhance department efficiency. **Team Support, Wires, Hotline & Projects** Assist with processing incoming and outgoing wire transfers in accordance with policy and regulatory requirements. Provide coverage for the departments internal support hotline, offering guidance to branches and staff on operational procedures. Participate in departmental and credit unionwide projects, including system upgrades, new product rollouts, workflow enhancements, and audit remediation tasks. Serve as backup for other Deposit Operations functions such as account maintenance, check processing, research tasks, and other electronic payment workflows. Contribute to maintaining a collaborative, flexible team environment by supporting
