- About TOURISTS Welcome** TOURISTS WELCOME is a hospitality development
& management group based in North Adams, MA delivering memorable
experiences by connecting guests with breathtaking nature, timeless
leisure, local history, and art and music happenings. In 2018, we opened
TOURISTS, a 46-room flagship hotel modernizing the aesthetic of a
classic American motor lodge. The land on which the hotel sits straddles
the Hoosic River, revealing a network of walking trails, and forest
clearings designed for year-round exploration guided by our on-site Art
& Adventure team. In 2019, we opened our second project, The Airport
Rooms, an on-site restaurant & cocktail lounge for hotel guests and the
community to enjoy. With an unquenchable interest in the natural history
of the region and a goal of providing an economic engine for local
employment, TOURISTS WELCOME continues to evolve in and outside of North
Adams, with new projects coming soon. **About the role** The
Housekeeping Attendant is an integral member of the service team working
on day-to-day operations. TOURISTS\' goal in all positions is to exceed
expectations of our guests. The Housekeeping staff contributes to that
experience by providing service that includes, but is not limited to,
the cleaning, restocking and general upkeep of the guest rooms, common
areas and offices along with the laundry program. **What you\'ll do** -
Maintain accountability for Housekeeping procedures, including cleaning,
inventory/restocking, and laundry - Monitor guest rooms, laundry room
and other guest areas for maintenance needs and communicate with
Maintenance Staff on work orders - Monitor guest rooms for in-room
service items and coordinate with the Food & Beverage & Front Desk staff
for retrieval service - Communicate timely and effectively with Front
Desk on guest room status and other guest needs - The person in this
position may have to lift up to 50 pounds on a daily basis. Any lift
over 50lbs is deemed a two-person lift - The person having this position
may have to stand and/or walk, push, kneel, bend, balance, squat, reach
and stretch for eight (8) hours per day - The position does require
movement between locations on property exposing individuals to variable
climate conditions as well as movement in and out of kitchen
facilities - Always ensure open lines of communication with all
departments and upper management via radio, text, email, log books,
meetings, etc., to ensure all needs of the hotel are met - Attend all
relevant meetings - Comply with all Company policies and procedures -
Create a respectful and safe work environment - Maintain on-going
professional development **Qualifications** - High School diploma or
general education degree (GED) - Certificates, licenses, and/or
identification cards as required by the U.S. Department of Justice to
verify employment eligibility - Minimum of one (1) year housekeeping
Experience Or Related Experience. Hotel Experience Is Preferred -
Ability to read and interpret documents such as safety rules, operating
and maintenance instructions and procedure manuals
