Position Overview
We are seeking an experienced Credit/Collections Specialist to manage, including both accounts receivable and notes receivable activities. This role is responsible for accurately posting customer payments, maintaining account integrity, supporting collections, and collaborating cross-functionally to ensure timely and accurate financial operations.
Key Responsibilities
- Post and apply customer payments accurately and in a timely manner
- Maintain customer accounts and investigate/resole payment discrepancies
- Respond to internal and external inquiries related to invoices, balances, payments, and reconciliations
- Prepare customer statements, finance charges, and weekly/monthly AR reports
- Monitor and resolve unapplied payments in accordance with company guidelines
- Support month-end close, aging reports, and reconciliation activities
- Partner with ownership and leadership on delinquent accounts and collections efforts
- Process credit applications and set up new customer accounts in the system
- Initiate ACH transactions and maintain ACH account information
- Collaborate with customer service to release orders for shipment
- Work closely with legal counsel and leadership on Notes Receivable setup and management
- Maintain notes receivable records, including interest updates
- Code miscellaneous receivable payments and process customer refunds
- Provide support for additional accounting and AP tasks as needed
Qualifications
- Prior experience in accounts receivable/credit/collections or general accounting required
- Strong attention to detail with a high level of accuracy
- Excellent communication and organizational skills
- Ability to manage multiple priorities and work independently
- Proficiency in Microsoft Office (Excel and Outlook required)
- Experience with Great Plains accounting software preferred
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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